Frequently Asked Questions
Everything you need to know about NumaPet. Can't find your answer? info@numapet.com
What is NumaPet?
NumaPet is a digital platform that connects users with shelters, veterinary clinics and services related to animal welfare.
Does NumaPet manage adoptions directly?
No. NumaPet facilitates visibility and contact, but the adoption process is managed directly by each shelter.
How do I contact a vet or shelter?
From the public listing you can access contact details or use the options enabled by the professional.
Is the information verified?
We work with an internal verification system and have a Good Practices Channel to maintain platform quality.
How can I report a problem?
You can use the Good Practices Channel available in the footer of the website.
How can I appear on NumaPet?
You can request registration via the professional form. Contact us at info@numapet.com.
Is it free to appear on the platform?
We offer a basic tier and expanded plans with greater visibility and additional features.
What advantages does NumaPet offer over other directories?
Focus on animal welfare, a good practices system, segmented visibility and professional management tools.
Can I manage my listing or animals from a panel?
Yes. Professionals and entities have private access to update their information and listings.
Does NumaPet intervene in adoption decisions?
No. Decisions rest solely with the shelter.
Is the brand registered?
Yes, NumaPet® is a registered trademark in the European Union.
How does NumaPet protect data?
We comply with European data protection regulations (GDPR). See our Privacy Policy for details.
What is the Good Practices Channel?
It is an internal system that allows reporting incidents related to the platform or situations that may affect animal welfare.
Got another question?
Write to us at info@numapet.com or use the Good Practices Channel.