Legal

Cookie Policy

Version 1.0 | Last updated: 22/05/2026

NUMAPET, S.L., with NIF B22551527, owner of the website www.numapet.com, informs users about the use of cookies and similar technologies on this website. This Cookie Policy applies to NumaPet's website and is interpreted together with the Privacy Policy and Legal Notice published on the website. NumaPet will use technically necessary cookies for the operation of the website and, where appropriate, will request user consent before installing analytical, advertising, tracking, unsolicited personalisation or unnecessary third-party cookies.

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    Website controller

    • Controller: NUMAPET, S.L.
    • NIF: B22551527.
    • Registered and tax address: C/ Sa Merla, 10, 07769 Ciutadella de Menorca, Illes Balears, Spain.
    • Preferred postal address for ordinary communications: P.O. Box 82, 07760 Ciutadella de Menorca, Illes Balears, Spain.
    • Contact email: info@numapet.com.
    • Website: www.numapet.com.
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    What are cookies and similar technologies

    Cookies are small files that are downloaded or stored on the user's device when they access certain web pages. They allow, among other functions, preferences to be remembered, sessions maintained, security reinforced, site usage measured or advertising displayed, depending on the type of cookie and the configuration chosen by the user.

    In this policy, the term 'cookies' also includes similar technologies, such as browser local storage, pixels, SDKs, tags, online identifiers or equivalent measurement mechanisms, when used for similar purposes.

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    Cookie usage criteria at NumaPet

    Technically necessary or strictly necessary cookies may be used without consent when they are essential to provide a service requested by the user or to allow the secure operation of the website.

    Analytical, advertising, tracking, remarketing or personalisation cookies not requested by the user will only be installed when the user has given consent, unless a legal exception applies.

    The user may accept, reject or configure non-necessary cookies from the cookie banner or configuration panel.

    The user may withdraw or modify their consent at any time from the 'Manage cookies' or 'Cookie settings' link or button available on the website.

    Continuing to browse, scroll or closing the banner will not be considered consent in itself to install non-necessary cookies.

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    Types of cookies provided for

    Cookie typePurposeConsent
    Necessary technical cookiesEnable basic website operation: security, session, authentication, fraud prevention, forms, load balancing or preserving the cookie choice.Do not require consent when strictly necessary.
    Requested preference cookiesAllow user-chosen preferences to be remembered, such as language, region or privacy settings.Do not require consent if they respond to an express user request. Otherwise, consent will be required.
    Analytical cookiesHelp understand how NumaPet is used: pages visited, performance, errors, searches, interaction with listings or aggregate platform use.Require consent, except for excepted analytical cases configured with safeguards.
    Advertising and marketing cookiesAllow campaigns to be measured, frequency capped, ads shown or the performance of featured or sponsored spaces evaluated.Require prior consent.
    Behavioural advertising or remarketing cookiesAllow profiles to be created or users to be recognised on other sites or platforms to show personalised advertising.Require explicit consent and particularly careful configuration.
    Integrated third-party cookiesMay be installed when using maps, videos, social media, chat, external forms, payment gateways, AI tools or third-party widgets.Will depend on the purpose. Non-necessary ones will require consent before loading.
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    Cookies used on NumaPet

    The following table lists the first-party cookies and third-party services that NumaPet may use on the website. Analytical, advertising or unnecessary third-party cookies will only be loaded when the relevant tool is active and the user has given the appropriate consent.

    NumaPet will update this table when the cookies used change, new tools are incorporated or the technical configuration of the website is modified.

    Cookie or technologyProviderPurposeIndicative durationType / basis
    numapet_session / equivalent sessionNumaPetMaintain the session, secure navigation or basic operation of forms.Session or short periodNecessary technical
    csrf_token / equivalent securityNumaPetProtect forms and prevent fraudulent submissions or CSRF attacks.Session or short periodNecessary technical
    cookie_consent / cookie_preferencesNumaPet or consent managerRemember the user's choice regarding acceptance, rejection or cookie configuration.6–24 months, depending on configurationNecessary technical
    language / localeNumaPetRemember the language or region chosen by the user.VariableRequested preference
    _ga, _ga_* or other Google Analytics 4 cookiesGoogle Ireland Limited / Google LLCStatistical measurement of visits and interaction, only if NumaPet activates Google Analytics and the user accepts analytical cookies.Variable depending on configurationAnalytical — requires consent
    _gcl_au, Google Ads or other advertising tagsGoogle or other advertising providersCampaign measurement, conversions, advertising or remarketing, only if NumaPet activates campaigns or advertising tags and the user accepts the relevant cookies.Variable depending on providerAdvertising — requires consent
    Map, video, social media, chat or widget cookiesThird parties depending on toolDisplay external content or integrated functions, only when such services are incorporated and in accordance with the applicable consent configuration.Variable depending on providerTechnical or non-necessary depending on purpose; non-necessary ones require consent
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    Analytics and usage measurement

    NumaPet may use analytics tools to measure website usage, improve the experience, detect errors, understand content performance and, in the future, offer aggregated metrics to professional entities or advertisers.

    When an analytics tool installs non-necessary cookies or identifiers, it will not be activated until the user has given consent from the banner or configuration panel.

    Metrics that NumaPet may show to shelters, clinics, trainers, organisers or advertisers must, as a general rule, be aggregated or anonymised, avoiding disclosure of users' personal data unless there is an adequate legal basis and sufficient prior information.

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    Advertising, featured profiles and campaigns

    NumaPet may offer featured profiles, sponsored spaces, advertising campaigns, conversion measurement, promoted links, commercial newsletters or advertising on networks and search engines.

    If NumaPet activates advertising cookies or pixels, campaign measurement or remarketing, it will request prior and separate consent where applicable.

    Featured, sponsored or advertising content will be clearly identified on the platform where appropriate.

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    Third-party tools

    NumaPet may integrate third-party services, such as hosting, forms, maps, videos, payment gateways, email tools, chat, CRM, analytics, advertising or technical tools.

    When such third parties install non-necessary cookies or carry out tracking, NumaPet will block their loading until the relevant consent is obtained, unless an applicable exception exists.

    Users can consult the privacy and cookie policies of such third parties on their respective official pages. NumaPet does not fully control third-party technologies once the user accesses their external platforms.

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    How to accept, reject or configure cookies

    When accessing NumaPet, the user will see a banner or configuration panel that will allow them to accept all non-necessary cookies, reject them or configure them by categories or purposes.

    The user may change their choice at any time from the 'Manage cookies', 'Cookie settings' or equivalent link available in the footer or in a permanent and accessible place on the website.

    Checkboxes relating to non-necessary cookies will not be pre-ticked.

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    Browser configuration

    In addition to the NumaPet panel, users can configure their browser to block, delete or limit cookies. This configuration depends on each browser and device. Blocking technically necessary cookies may affect the functioning of the website.

    • Google Chrome: privacy and security settings / third-party cookies.
    • Mozilla Firefox: privacy and security settings.
    • Safari: privacy and website data management.
    • Microsoft Edge: cookies and site permissions.
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    International transfers

    Some third-party tools, especially providers of analytics, advertising, maps, videos, CRM, email or technical services, may involve processing of data outside the European Economic Area.

    Where applicable, NumaPet will apply adequate safeguards in accordance with the GDPR, such as adequacy decisions, standard contractual clauses or other valid mechanisms.

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    User rights

    When the use of cookies involves the processing of personal data, the user may exercise rights of access, rectification, erasure, objection, restriction, portability and withdrawal of consent in accordance with NumaPet's Privacy Policy.

    To exercise rights or raise queries about privacy and cookies, users can write to info@numapet.com with the subject 'Data protection' or 'Cookies'. They may also lodge a complaint with the Spanish Data Protection Agency.

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    Updates to this cookie policy

    NumaPet may update this Cookie Policy when the cookies used change, new tools are incorporated, applicable regulations change, analytics, advertising or featured profile services are activated, or the technical configuration of the platform is modified.

    The current version will be the one published at any given time at www.numapet.com. If the changes affect the consent given, NumaPet may request cookie configuration or acceptance again.

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    Applicable regulations

    • Law 34/2002 on information society services and electronic commerce, in particular Article 22.2 on data storage and retrieval devices.
    • Regulation (EU) 2016/679, General Data Protection Regulation (GDPR).
    • Spanish Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights.
    • Guide on the use of cookies published by the Spanish Data Protection Agency.

See also: Legal Notice · Privacy Policy

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